Social Media and Email Marketing Offers and Discount Promotions β€” Terms & Conditions

The Grampians Goods Co. runs sponsored digital advertising campaigns and promotional offers on social media platforms.
The offers in these promotions are strictly time-sensitive and are redeemable exclusively via the specified link within the advertisement copy, call-to-action buttons in the advertisement or other specified link within email marketing communications.
In order to function correctly and have the advertised offer applied, the customer transaction must take place within the same browser session, that is, a customer must click on the promotional link, and then complete their purchase within the automatically-opened browser session that launches upon activation of that link.
Customers are advised that the automatic promotional offer will not be applied to the cart until the checkout. The offer will also not be applied if a customer clicks on a promotional link and then does not complete their purchase within the same browser session launched by the platform upon which they came across the promotional link, nor can a customer access the website on another device or application at another time and expect the advertised offer to automatically apply. The automatic application of the discount to the cart is triggered specifically by the link in the body copy of the advertisement, call-to-action button or other link in other communications such as email marketing.

Example | Facebook advertisement link in copy:

Example | Instagram advertisement SHOP NOW button:

We cannot provide a refund or store credit for items purchased before or after the promotion period and take no responsibility for human error resulting in the promotional discount not being applied to your cart from not clicking on the promotional link and making a purchase within the browser session automatically opened upon this action.

Please Note: Additional discounts cannot be applied to sale items. Current discount cannot be applied to past orders; price adjustments are not allowed. Fair Isle sweaters are exempt at all times from all promotions & offers. This condition applies regardless of the imagery used on Facebook or Instagram ads or sponsored posts of which the content is randomly selected by a user-generated content algorithm and is therefore out of the control of The Grampians Goods Co. All existing coupon codes are not applicable to Fair Isle sweaters.

Finally, we reserve the right to offer promotional discounts exclusively to specific products and purchases made within the time parameters of the promotion period.

Black Friday Sale 2020 β€” Terms & Conditions

Sale begins Friday, November 27th at 12am AEST and ends at 11:59pm AEST, November 30th.

We understand that it’s disappointing to purchase an item and to then learn it has later been included in a discounted promotion, however this promotion is strictly time-sensitive and we reserve the right to offer the promotional discount exclusively to purchases made within the time parameters of the promotion period.

Please Note: Additional discounts cannot be applied to sale items. Current discount cannot be applied to past orders; price adjustments are not allowed.

However, here is your chance to grab an extra something for yourself or Christmas present for someone special, on offer πŸ™‚

Extra Details

~ $25 minimum spend.

~ All discounted items will be Final Sale, with no returns or exchanges. We are unable to combine orders, and once your order is in line for processing it cannot be cancelled or altered.

~ During our Sale Event Of The Year, order fulfilment and shipping timelines may experience a delay due to high volume and Australia Post delays; we are shipping parcels every day and working to the Australia Post Christmas delivery cutoff of Friday, 11 December 2020.

~ We are not offering Express Post shipping during the duration of the sale; orders are sent in the order in which they are received.

~ Discounts are applicable to specific marked products and are final sale.

~ Discount is applied automatically at checkout.

~ Shipping windows and style availability are subject to change until otherwise noted in a shipping confirmation email.

~ Third-party products, such as Wild Lamb hides and the James Northfield Vintage Poster, Handcrafted Leather Carrier, Handcrafted Leather Carrier with Personalised Text Etching, and newly received preorder styles such as the Fair Isle Sweaters, will be excluded from the sale.


If you have any questions concerning our return policy, please contact us at: